PSW – Problem Solving Workshop

Title:  Problem Solving Workshop (40 hrs)

Description:   This course kicks butt and is one of our most popular because it gives our clients an immediate and visible return on their investments.  This workshop is not only beneficial in learning how to solve problems, the end result is actually solving a major organizational problem that is high in cost, waste, risk or some other burden.

Through the use of various Six Sigma tools and Kaizen, we work with the project team both in a classroom setting as well as studying the actual process in action.  Using the PDSA approach, we follow the methodology of Deming to isolate and control problematic variables for long-term, sustainable savings.

Designed for:  A cross-functional team of problem solvers – typically the “Movers and Shakers” – at various functions and levels within your organization.

Course Modules:

1. Rules of the Road

2. The PDCA Cycle

3. Form a Team

4. Define the Problem

5. Containment Action

6. Find the Root Cause: Tools & Techniques

7. Corrective Action

8. Evaluate effectiveness & Corrective Action Impact

9. Preventive Action

10. Management Review

11. Improving the Problem Solving Process

Download the Course Registration Form